Human Resources

Outsourcing Human Resources departments has now become a very popular practice among companies across all industries. Recruiting Process Outsourcing vendors or external agencies can assist companies with the whole process. HR Bpo vendors can also train new hires in order to help them integrate easily and quicker.

If your company is considering BPO services like Data Entry Projects, Call Center Business, BPO Franchise, or Online Form Filling Projects, then Delta BPO Solutions is the BPO outsourcing company to contact. This is the kind of BPO outsourcing company that suits all your company’s needs.

Delta BPO services are the easiest way for any company to streamline its work processes so as to get more work done effectively for less. There are various types of BPO services. Highlighted below are some of the most common ones.

  1. Information Technology Enabled Services

Information Technology Enabled Services (ITES) is a type of BPO which handles information technology solutions over the internet. Generally, ITES handles such IT services as:

  • Production Support Analyst
  • Service Desk Analyst
  • Technical Support
  • Knowledge Process Outsourcing

In Knowledge Process Outsourcing (KPO), service providers are typically hired to provide companies with advanced expertise around a given business process. Knowledge Process Outsourcing providers usually handle highly-skilled jobs, which include:

  • Content Creation
  • Web Design
  • Legal Processes
  • Accounting and financial analysis
  • Legal processes

There are other two common KPO subnets. They include Legal Process Outsourcing and Research Process Outsourcing.

Legal Process Outsourcing comprises a wide range of high-level legal work. Providers of LPO services work with highly experienced paralegals to undertake such complex tasks as:

  • Performing legal research
  • Creating legal agreements
  • Drafting patent applications

Research Process Outsourcing (RPO) is basically concerned with data analysis and research processes. Research Process Outsourcing is commonly used by data-driven companies such as pharmaceutical companies, investment firms and marketing agencies. RPO service providers work on such tasks as:

  • Primary and secondary market research
  • Investment Research
  • Data Analytics

BPO Services

Here are some of the most popular BPO Services

Customer Support

Customer support is one of the most popular BPO activities. If your business turns out to be successful, it will scale up with time. As time goes, you will have to deal with more customers, making customer support more necessary.

Instead of training and hiring new in-house customer support executives, you can simply outsource to professionals. Doing so will help you save money and time that you would have otherwise spent to hire and train personnel to improve customer satisfaction.

Besides, if your company outsource to Call Center Businesses around the globe, you will be empowered to provide round-the-clock customer support.

Data Entry

Data entry is one of the BPO services that your company can outsource from a BPO outsourcing company. While Data Entry Projects could be among the simplest administrative tasks, it is also true that these projects can be the most time consuming and tedious ones. You can simply outsource Data Entry Projects from a trusted BPO outsourcing company instead of having a full-time employee doing it. That way, your in-office employees can fully focus on more important, pressing matters.